Payments and Returns 03 5240 5555

Payment Methods

Pay by credit card.  For payment by credit card, you will be redirected to Bendigo Bank's secure server to pay, then back to our site once processed. Visa and Mastercard only.

 

School Orders and Gift Voucher Redemption, please select the Order now, Pay Later option in the payment method at checkout. 

 
CONTACT US: 03 5240 5555 (option 1) Mon-Fri 9am to 5pm.

Returns and Exchanges

Returns are gladly accepted for 7 days from date of payment. We will exchange an item for one worth the same value (Proof of payment required). Contact us to organise a return, refund or credit. Goods must be in the same condition as when they were shipped. No credit will be given for damaged or used goods. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. Cavalier Art Supplies will only refund the product and not the original delivery fee. A return or exchange may incur a new shipping cost.

Damaged Goods

If the goods are faulty in anyway, please let us know promptly. We will refund the original product price and freight charges. Alternatively, we will despatch a replacement item at our cost (subject to availability) once we receive the return. Goods found not to be defective will incur processing and shipping cost.

Your Order

There are no products in your cart.

0 Items $0.00

Information

Downloads

Back to School Catalogue 17-18

Catalogue 2018

Cavalier Order Form

 

Help

Help using this site

Gift vouchers

Shipping and pickup

Payments and returns

 

Cant find it

We have access to many thousands of products so please email us and we will endeavour to locate it for you.